6/29/2023 0 Comments Easy cut studio vs sure cuts alotSo is VinylMaster Cut a bad choice? Does SCALP do anything it can't? And when I asked about it they just send me a PSN for VinylMaster Cut without verifying which piece of software I wanted. Common courtesy and customer service would dictate they needed to ask me. And I think they should give more thought into helping me since I've already pointed out that the auction is contradictory.īut besides that, why would they ship it out if I didn't let them know. if I could afford to just buy anything else I wouldn't have needed to buy a value cutter to begin with. But software is a very big part of this package. They've been nice and respond quickly to my inquiries and I want to have a good business relationship with USCutter. I guarantee you Ebay would side with me if I decided to file a complaint. It didn't say "pick from the list below". They said, "the following items are included". It clearly showed both pieces of software are included. Which program is 'better'? If SCALP does anyone know of a manager or someone I can talk to see if I can get SCALP instead since I haven't activated/used the PSN for VMC? I hate to ask this same question in both forums, but hopefully, some of you here have used both programs. Support wrote back saying I can do rhinestone templates with both pieces of software and they don't offer design support. So I asked would that be a better choice than VinylMaster Cut. I had read further in the description for SCALP that's good for rhinestone templates which are something I wanted to get into, no exclusively but just in addition to everything else. I haven't installed it yet so the PSN hasn't been used. And I inadvertently CHOSE one of the software packages. But if I was SUPPOSED to choose which piece of software I wanted, why did they not ask me before they shipped everything? Instead, it was the weekend, which is the only time I had free, and found out I can't use the cutter that I've been drooling over all week.īut they shipped it. When asked about it support said most people throw away the software card because they don't see a CD. I was never asked before the package was sent. Well, I read the fine print and it does say there is a choice. ![]() ![]() So I contacted support to ask for the SCALP PSN and was told 'you already picked'. I then remember that the auction showed both pieces of information and it looked like both were included. So I first asked for the PSN for VinylMaster Cut. I did not receive PSN's for either piece of software when I received everything. The auction made it appear that both pieces of software were included. I recently bought a bundle from USCutter on Ebay.
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